About us
Maju Management is a growing villa and property management company based in Kuta, Lombok. We manage hospitality properties with a focus on professional operations, excellent guest experiences, and high service standards.
Our team works closely with villa owners, guests, and operational staff to ensure every property is maintained and operated efficiently. As our portfolio continues to grow, we are looking for experienced and responsible individuals to join our hospitality management team.
Role overview
We are looking for a Villa Manager to oversee daily villa operations and ensure high-quality guest experiences across our managed properties.
This role requires strong leadership, operational management, and communication skills. You will coordinate villa staff, supervise operational performance, maintain service standards, and report directly to management and the Director of PT Maju Property Management.
Key responsibilities
Oversee daily villa operations and hospitality services
Coordinate villa staff and operational schedules
Ensure excellent guest experiences and service quality
Monitor villa cleanliness, maintenance, and operational standards
Handle guest requests, issues, and operational problem-solving
Coordinate with housekeeping, maintenance, and operational teams
Ensure villas are properly maintained and operational at all times
Report operational updates directly to management and the Director of PT Maju Property Management
Support smooth communication between guests, staff, and management
Maintain high hospitality and service standards across all properties
Requirements
Experience
Experience in hospitality, hotel, or villa management
Previous experience managing teams or operational staff
Familiarity with villa operations and guest service standards
Core skills
Strong leadership and team management abilities
Good problem-solving and decision-making skills
Strong organizational and operational coordination skills
Ability to work under pressure and manage daily operations effectively
High attention to detail and service quality
Communication
Advanced English communication skills, both written and spoken
Professional communication with guests, owners, staff, and management
Work style
Able to work flexible hours when required
Proactive, responsible, and service-oriented
Comfortable managing operational and guest-related situations
Strong teamwork and coordination mindset
Preferred qualifications
Experience in luxury villa or hospitality operations
Knowledge of hospitality systems and operational procedures
Existing hospitality experience in Lombok or Bali or overseas is an advantage
What we offer
Opportunity to grow within an expanding villa management company
Dynamic and professional hospitality environment
Supportive management team
Competitive salary based on experience and qualifications
Long-term career growth opportunities
How to apply
Please send:
Your CV or Resume or LinkedIn profile
A short introduction about your hospitality or villa management experience
Your availability
Any relevant references or certifications (if available)
Only shortlisted candidates will be contacted.
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