Lowongan Reception di Mad Monkey Bali - NesiaNet

Job Openings

Reception

Front Office - Bali

As a Receptionist at Mad Monkey Uluwatu, you’ll be the first point of contact for our guests. Your role is to create a warm welcome, provide seamless check-in/check-out experiences, share insider tips, and ensure our guests have the time of their lives. This isn’t your typical front desk job—it’s part receptionist, part party host, part travel guide!

Key Responsibilities:

Greet guests with a smile and a high-five (optional but encouraged!)

Manage check-in/check-out process via property management system (PMS)

Handle reservations, inquiries, and guest requests—online, in person, and via phone

Assist with activity and tour bookings

Share local knowledge, from surf spots to secret warungs

Support smooth daily hostel operations in coordination with housekeeping, bar, and activities teams

Resolve guest issues with a positive, can-do attitude

Help maintain a lively, inclusive, and social vibe at the hostel

Requirements:

Previous hospitality, reception, or customer service experience preferred

Fluent in English; other languages are a plus

Strong interpersonal and communication skills

Ability to stay cool under pressure and multitask

Tech-savvy, comfortable using booking systems and online platforms

Energetic, outgoing, and ready to be part of the Mad Monkey culture

Flexibility to work varied shifts, including evenings, weekends, and holidays

What You’ll Love:

Working with a young, international team

A vibrant, social workplace where no two days are the same

Opportunities for growth within a fast-expanding hostel brand

Staff discounts on food, drinks, tours, and accommodation across our properties

The Uluwatu lifestyle—surf, sun, and endless good vibes

Ready to Join the Madness?

Apply now and be part of the Mad Monkey tribe! 🎉🌴🐒

Klik Link: https://www.nesianet.id/r?u=https%3A%2F%2Fmadmonkeysg.bamboohr.com%2Fcareers%2F68