Lowongan Kerja Guest Experience di Soma House Kuta Pujut Lombok Tengah NTB
21 April 2026
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SOMA
HOUSE
KUTA, LOMBOK
We Are Hiring!
GUESS EXPERIENCE AND MARKETING
Key Responsibilities
Curate and deliver a seamless, memorable guest experience from pre-arrival to post-stay
Act as the main point of contact for guest communication (WhatsApp, email, booking platforms)
Personalize guest journeys by understanding preferences and creating tailored experiences
Manage social media platforms with engaging, on-brand content
Assist in planning and executing marketing campaigns, promotions, and collaborations
Monitor guest feedback and reviews, and translate insights into service improvements
Ensure all guest touchpoints align with SOMA's brand identity and standards.
Requirements
Excellent English communication skills (spoken & written)
Experience with social media platforms (Instagram, TikTok, etc.)
Friendly, outgoing personality with a passion for hospitality
Creative, proactive, multitask, and detail-oriented
Previous experience in hospitality, marketing, or guest relations
Basic skills in content editing apps/tools (e.g. Canva, CapCut) preferred
Apply to: gm.somahouse@gmail.com
Job Type: Full time, Location: On Site in Lombok
@somahouselombok
@nina.luscious
