We’re Hiring: Operations Manager
π Gili Lontar & Sekotong, Lombok
π¨ Le Pirate Hotel
Le Pirate Island – Gili Lontar is a unique island resort with 30 rooms, located off the southern coast of Lombok. Our operation runs through two integrated hubs:
• Mainland Operations (Front Office & Back Office support)
• Island Resort Operations (Guest Experience & On-Island Services)
We are currently looking for an experienced, hands-on Operations Manager to lead our pre-opening phase and oversee full operations across both mainland and island teams.
Role Overview
As Operations Manager, you will play a critical leadership role in ensuring seamless coordination between mainland and island operations. You will lead recruitment, training, SOP development, and operational readiness prior to opening, and manage day-to-day operations post-opening to ensure efficiency, safety, and an exceptional guest experience.
This role is ideal for someone with a strong operational background who is comfortable managing complex logistics in a remote island resort environment.
Key Responsibilities
• Oversee and integrate all operational activities across mainland and island locations
• Lead pre-opening preparation: recruitment, training, SOP development, and simulations
• Ensure smooth guest journey from mainland arrival to island stay and departure
• Supervise mainland operations (Front Office, Laundry, Back Office, Purchasing, Accounting support)
• Oversee island resort operations, ensuring service quality, safety, and efficiency
• Coordinate shuttle boat operations and inter-location logistics
• Manage budgets, cost control, inventory, and operational efficiency
• Ensure compliance with hospitality, safety, hygiene, and maritime regulations
• Lead, coach, and develop operational teams across both locations
Requirements
• Minimum 3 years’ experience in hospitality operations (resort, island, or remote locations preferred)
• Experience working in Lombok and understanding local culture
• Proven experience in pre-opening projects is a strong advantage
• Strong leadership and people management skills
• Solid understanding of Front Office, Back Office, and Resort operations
• Experience with logistics, transfers, or marine operations is a plus
• Hands-on, solution-oriented, and adaptable in a fast-paced environment
• Fluent in English (spoken and written)
• Willing to be based between mainland Lombok and island operations
How to Apply
Interested candidates are invited to send their CV and a recent photograph to:
π§ hrd@lepirate.com
π Subject email: Operations Manager – Gili Lontar
Only shortlisted candidates will be contacted.