Tentang pekerjaan ini
Job Overview:
The Manager, Catering & Facilities Hospitality Services, will oversee all hospitality-related services at the mining site, ensuring a high standard of catering, facility management, and accommodation services. This role is crucial for maintaining a conducive work environment for on-site personnel, ensuring their comfort, safety, and well-being. The manager will develop and implement operational standards, lead vendor management, and optimize resources to support the company’s strategic goals in employee satisfaction and operational efficiency.
Responsibilities :
Catering Operations Management:
Oversee all aspects of the catering service, ensuring high-quality meal preparation, food safety, and hygiene standards.
Monitor and control work together with Businesses partner site management on develop and implement menus in collaboration with the culinary team, accommodating dietary restrictions and cultural preferences.
Monitor and control work together with Businesses partner site management on quality food ingredients, manage inventory, and control food-related costs.
Review budged related to catering (food cost, kitchen equipment, and other supporting equipment’s)
Monitoring and review related to Catering facilities
Monitoring and review related to customer satisfaction and work together with Vendor to get the read feed back
To make report related to Catering on weekly and monthly bases
Facilities Management:
Manage all on-site facilities, including accommodations, dining areas, recreational spaces, and office spaces.
Work with IFMS Maintenance dept. team to Ensure the regular maintenance of all facilities, addressing any issues promptly to maintain a high standard of comfort and functionality.
Manage and Monitor, work with contractor related to the housekeeping and janitorial services, ensuring cleanliness and adherence to health and safety standards on Camp facilities.
Manage and monitor on General cleaning of Offices, General & Public facilities
Manage and Monitor on Laundry for the employees stay in the camp, to ensure the laundry operation operate on Standard and the Laundry result meet the company expectation.
Vendor and Contract Management:
Liaise with third-party service providers for catering, housekeeping, and other hospitality services, ensuring contract compliance and performance standards.
Negotiate contracts with vendors, monitoring service quality and cost-effectiveness.
Health, Safety, and Environmental Compliance:
Ensure all hospitality services comply with relevant HSE standards, conducting regular audits and risk assessments.
Implement training programs for staff to uphold health and safety practices.
Financial Management:
Develop and manage the hospitality budget, ensuring effective cost control and resource allocation.
Prepare monthly financial reports, tracking expenditures and identifying areas for cost savings.
Team Leadership:
Recruit, train, and manage a team of hospitality and facilities staff, fostering a positive work environment.
Conduct performance appraisals, provide feedback, and support career development initiatives within the team.
Customer Service Excellence:
Maintain a customer-focused approach, regularly gathering feedback from staff and making adjustments to improve hospitality services.
Address and resolve any service-related complaints promptly and professionally
Qualifications :
Bachelor’s degree in Hospitality Management, Facilities Management, Business Administration, or a related field. A master’s degree is a plus.
Minimum of 15+ years of experience in hospitality, catering, or facilities management, with at least 5 years in a managerial position.
Prior experience in a remote or industrial setting (such as mining, oil & gas, or construction) is highly preferred.
Strong knowledge of food safety standards, quality control, and hospitality best practices.
Proven ability in vendor management, contract negotiation, and budget management.
Excellent leadership and interpersonal skills, with the ability to motivate and lead a diverse team.
Solid understanding of HSE compliance requirements related to hospitality services.
Ability to work in a remote or rotational environment and adapt to challenging conditions.
Certifications in Health & Safety (e.g., OSHA) and Food Safety (e.g., HACCP) are advantageous
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CARA MELAMAR:
Buat lamaran kerja lengkap, lalu kirim melalui email ke recruitment@amman.co.id