Requirement
Bachelor’s degree in Computer Science, Information Technology, or related field.
3+ years of experience in IT support roles.
Strong knowledge of Windows/Mac OS, Active Directory, Office 365, networking.
Hands-on experience with remote support tools and IT ticketing systems (e.g., ServiceNow, Jira).
Excellent communication, problem-solving, and project management skills.
Must be Domicile at Sumbawa
Job Description
Provide advanced technical support for hardware, software, and network issues.
Act as an escalation point for complex support tickets.
Oversee system installations, upgrades, and maintenance.
Maintain and update documentation for IT processes and support protocols.
Support IT security practices including patch management and endpoint protection.
Collaborate with other departments for system improvements and implementations.
Monitor system performance and respond to outages or security threats.
Pertanyaan dari perusahaan
Lamaran kamu akan mencakup pertanyaan-pertanyaan berikut:
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as an Information Technology Support Role?
How many years of project management experience do you have?
How much notice are you required to give your current employer?
CARA MELAMAR: