The Progress Advisor is a crucial role among students, parents, and teachers; you work as a coordinator and a supporter. You always accompany the students and orientate their growth step by step.
Manage courses' schedule and progress
Communicate among course teachers, parents, and kids to track the teaching quality and study results, keep a solid relationship with all customers, and achieve the renewal target
Achieve the targets of retention, referral, and customer satisfaction
Handle the complaints and suggestions
Other duties and responsibilities assigned by the company when needed
Love children and care about their growth
Bachelor's degree or above, Education or English majors are preferred
Excellent self-learning ability
Open-minded, willing to communicate with people, good communication skill
Good team player
Focus on details
Good planning and organizing ability, flexible work, and dealing with uncertainties.
Good service sense
Good at emotion management
Fluent in both oral and written English.
Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Able to work on weekends (the off-days will be between Mon. to Fri.)
This position will be placed in EF Lombok
Lamar online via: https://bit.ly/nesianet140
Lamar offline via (lihat gambar poster)