About the role
The Jr. Travel Designer plays a crucial role in supporting the Sales Department in developing tailor made travel programs based on Khiri Signature program, also based on Lombok's culture, nature, and heritage. Along with Sales Manager, Jr. Travel Designer also supports maintaining good relationships with overseas agents, assists with problem-solving, and ensures high standards of service delivery. The Jr. Travel Designer collaborates closely with different teams and contributes to enhancing performance efficiency.
Key responsibilities
Provide travel information, give suggestions and advice alternatives on travel requests to agents or direct bookings
Build long-term relationships with overseas partners and suppliers with a personal touch
Provide detailed transfer to reservations executive or operations executive after quotation has been confirmed
Work in close coordination with operations/reservations executive and take ownership for proper execution of the tour
Assist with reservations and customer relations matters where necessary, including complaints and itinerary changes
Resolve complaints resulting from a breach of service delivery and propose measures of improvement or corrective actions
Proactively signal and deal with any issues from agents, and answer questions or concerns regarding services, procedures or local status
Organize agent's masterfile hard and soft copies folders in an orderly way, working closely with operations/reservations executive
Set up inspection schedule to hotels, activities, and attractions as needed with Branch Manager or General Manager instruction/approval
Be fully knowledgeable on necessary SOPs, company standards, and sustainability standards
About you
Good in Spoken English
Fresh graduate welcome to apply
Eager to learn
Able to thrive under pressure
Possess excellent time management
Problem-solving mentality
Positive attitude, sincere desire to learn on the job and open to continuous improvement
Benefits
A friendly and outgoing team that celebrates successes frequently
Career advancement opportunities in the Khiri Travel organization
Competitive Salary depending on experience
Annual Discretionary bonus
Yearly Outing
Annual Leave
BPJS Kesehatan & BPJS Ketenagakerjaan
If you are interested, please send your CV to:
📧 Submit your CV to:
CARA MELAMAR:
Buat lamaran kerja lengkap, lalu kirim melalui email ke alamat:
jointheteam@khiri.com
dan CC ke:
tami@khiri.com
boxer@khiri.com
accounting.indonesia@khiri.com
📧 jay@khiri.com
Good luck, and we look forward to hearing from you soon!
Kind regards,
Khiri Travel Indonesia