Lowongan Kerja Hotel Front Office Agent di Kanalla Boutique Hotel Merendeng Kuta Pujut Lombok Tengah NTB - NesiaNet

Hotel Front Office Agent

Hospitality

Lombok Tengah, Nusa Tenggara Barat

Layanan Kantor Depan & Tamu (Hospitaliti & Pariwisata)

Full time

Rp 2.750.000 – Rp 3.300.000 per month

About the role

- URGENT NEEDED

(PLEASE DO NOT APPLY IF YOU NEED 1 MONTH NOTICE PERIOD)

PLEASE SEND YOUR CV TO:

kanallageneralmanager@gmail.com or Whatsapp: +62 877-9308-6665

dan CC ke kanallaboutiquehotel@gmail.com

Kanalla Boutique Hotel is a boutique lifestyle property in Kuta, Lombok with 15 rooms, a main pool, and a restaurant & bar. We believe every guest deserves a personalised, memorable, and heartfelt experience. You will be responsible for front desk operations, guest relations, and administrative tasks that ensure smooth daily operations.

Key responsibilities

Check in and check out guests in a warm and professional manner

Send pre-stay and post-stay messages to all guests

Handle guest requests, complaints, and upsell ancillary services (spa, tour, transport)

Process payments and prepare end-of-shift reports

Respond to OTA reviews and guest messages within 24 hours

About you

Min. D3/S1 in Hospitality or related field

Min. 1–2 years experience as Receptionist in a hotel

Familiar with GuestPro PMS

Familiar with OTA Extranets (Booking.com, Agoda, Airbnb)

Fluent in English — written and spoken (mandatory)

Friendly, well-groomed, detail-oriented, and guest-focused

Willing to work shifts including weekends and public holidays

Benefits

Competitive salary based on experience

BPJS Kesehatan & Ketenagakerjaan

Bonus distribution

Uniforms & meals provided

Annual leave as per Indonesian Labour Law

Career growth in a growing boutique property

About us

Kanalla Boutique Hotel is a boutique lifestyle property in Kuta, Lombok with 15 rooms, a main pool, and a restaurant & bar. We believe every guest deserves a personalize, memorable, and heartfelt experience.