BLACKGATES HILLTOP
SUMBAWA
BUILD A REMARKABLE TOMORROW
A Prestige Assignment in an Extraordinary Place
10-SUITE LUXURY FARM RESORT
AUSTRALIA, EUROPE, USA & HONG KONG CLIENTELE
35 MINUTES FROM BALI
Are you looking for a prestige assignment?
BlackGates Hilltop is a new orchard resort and spa scheduled to open in April 2027. Set above the Flores Sea, the property will be deliberately small and intimate, surrounded by a working tropical orchard and designed for international guests looking beyond the increasingly familiar Bali experience.
We are now beginning to build the opening leadership team.
Join us for 6, 12 or 24 months for an extraordinary opportunity to help establish and deliver premium experiences to a small number of prestigious guests from Australia, Europe and the USA.
Meaningful Guests. Lasting Connections.
OPENING LEADERSHIP OPPORTUNITIES
Front Office Manager ×2
Restaurant Manager ×1
These are not positions in a large hotel where you disappear into a department. With only 10 suites, our managers will know their guests personally, work closely with the owners and senior team, and have a genuine role in establishing how BlackGates operates from day one.
We are looking for people with strong hospitality fundamentals, international guest experience and the confidence to help train and develop a predominantly local team.
FRONT OFFICE MANAGER ×2
Base Salary:
Rp12,000,000 per month each
US$706 per month
US$9,540 per year including THR and BPJS
Reports to:
Owner / General Manager
Structure:
FOM A: Peak season + VIP
FOM B: Low season + systems
ROLE
The Front Office Manager will be the face of the resort for high-end Australian, European and US guests aged approximately 30–55+.
You will own the entire guest journey, from booking to departure. With only 10 suites, you will know every guest by name and play a central role in delivering a highly personal experience.
KEY RESPONSIBILITIES
Reservations and OTA channel management, including Booking.com, Expedia and direct bookings
Guest relations, including pre-arrival WhatsApp communication, check-in, daily guest checks and complaint handling
Revenue management, including rate strategy with the Owner and upselling of spa treatments and activities
Night audit and cashier responsibilities
PMS management using Opera or Cloudbeds
Team leadership, including training and managing 2 Receptionists, 2 Bellboys and 2 Drivers
MUST HAVE
At least 2 years of Front Office or Assistant Manager experience in a premium resort
Experience with the Australian and UK markets and an understanding of the expectations of guests aged 30–55+
Ability to conduct night audit and manage OTA agents independently
Advanced PMS and Excel skills
Fluent English and business-level Bahasa Indonesia
NICE TO HAVE
CONTRACT AND BENEFITS
2-year contract
Housing
Meals
Annual return ticket home
RESTAURANT MANAGER ×1
Base Salary:
Rp10,667,000 per month
US$627 per month
US$59,471 per year including THR and BP3S
Reports to:
Front Office Manager + Executive Chef
ROLE
The Restaurant Manager will own the Front of House operation of a 30-seat high-end restaurant, pool bar and room service operation serving 10 suites.
This is a high-service, low-volume environment focused on personal attention and exceptional guest experiences.
KEY RESPONSIBILITIES
Maintain service standards appropriate for Australian guests aged 30–55+, including service pacing, wine service and upselling
Roster and manage 4 Waiters, 2 Bartenders and 1 Pool Waiter
Manage beverage operations, including bar inventory, cocktail lists and wine lists in collaboration with the Executive Chef
Own the guest experience, including dietary notes, allergy protocols and special requests
Manage cashier responsibilities and end-of-day F&B revenue reporting
MUST HAVE
At least 2 years of F&B experience, including 2 years as a Restaurant Manager or Captain in a 5-star environment
Wine knowledge equivalent to WSET Level 2 minimum
Basic cocktail knowledge
Ability to train local staff to a 5-star service standard and pace
Fluent English and confidence in a guest-facing role
NICE TO HAVE
Sommelier certification
Barista skills
CONTRACT AND BENEFITS
2-year contract
Housing
Meals
Annual return ticket home
COMMON BENEFITS FOR ALL ROLES
Single-room accommodation with AC and Wi-Fi
Three staff meals per day plus Chef meals
BPJS Kesehatan and BPJS Ketenagakerjaan, 100% company paid
THR equivalent to one month’s salary before Ramadan
12 days of annual leave
Annual return flight home after 12 months
WHY BLACKGATES HILLTOP?
We’re building something different in Sumbawa, and we’re looking for people who want to help bring it to life.
BlackGates Hilltop will be the premium property on Sumbawa, Indonesia, from the outset. It will be deliberately small: an intimate luxury property surrounded by a working tropical orchard, created for international guests seeking an experience beyond the increasingly familiar Bali destination.
Sumbawa is not Bali.
That is precisely the point.
For the right hospitality professional, this is an opportunity to build something rather than simply join something.
NATURE. PEOPLE. EXCEPTIONAL EXPERIENCES.
BLACKGATES HILLTOP
SUMBAWA
A DIFFERENT KIND OF LUXURY
EXTRAORDINARY JOURNEYS START HERE
APPLY NOW
SUMBAWA, INDONESIA
Send your CV to:
intan1@apsarapearl.com
Website:
www.blackgateseastre.com
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- Diperbarui pada: 07 September 2026
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