About the role
Maju Operations and Development (KULT Cafe & Shop) is seeking enthusiastic and professional Waiters to join our hospitality team in Central Lombok, West Nusa Tenggara. This is a contract position offering an excellent opportunity to deliver outstanding customer service in a dynamic hospitality environment. You will be the face of our establishment, providing guests with memorable dining experiences through attentive, courteous, and efficient service. This role is based on-site in Central Lombok, where you will work as part of a collaborative team to ensure every guest receives exceptional care and attention.
What you'll be doing
Greeting guests warmly and promptly seating them at available tables
Taking accurate food and beverage orders from guests and communicating these clearly to the kitchen and bar staff
Serving meals and drinks in a professional manner, ensuring correct items are delivered to the right guests
Providing knowledgeable recommendations on menu items, specials, and beverage pairings
Maintaining high standards of personal hygiene and presentation throughout your shift
Clearing tables promptly and resetting them for subsequent guests
Processing payments and handling transactions accurately and professionally
Responding to guest requests and queries with courtesy and efficiency
Maintaining awareness of table management and ensuring optimal guest flow throughout service
Supporting colleagues during busy periods to ensure smooth service delivery
What we're looking for
Previous experience working as waiting staff or in a customer-facing hospitality role
Excellent communication skills and the ability to interact professionally with guests from diverse backgrounds
Strong attention to detail, particularly regarding order accuracy and table management
The ability to remain calm and composed during busy service periods
A genuine passion for delivering outstanding customer service
Physical fitness and the ability to stand for extended periods whilst carrying trays and heavy items
Reliability and punctuality, with flexibility to work various shifts including evenings and weekends
Proficiency in English is essential; knowledge of other languages is advantageous
A positive attitude, teamwork mentality, and willingness to learn
What we offer
At Maju Operations and Development (KULT Cafe & Shop), we value our team members and are committed to creating a supportive and engaging work environment. We offer competitive remuneration for this contract position, along with the opportunity to develop your hospitality skills in a professional setting. You will work alongside a dedicated team of hospitality professionals who are passionate about delivering excellence. We are committed to providing a workplace where you can develop your career, build meaningful relationships with colleagues, and take pride in the service you deliver to our guests.
About us
Maju Operations and Development (KULT Cafe & Shop) is a hospitality-focused company dedicated to delivering exceptional experiences to our guests in the beautiful region of West Nusa Tenggara, Indonesia. We pride ourselves on maintaining the highest standards of service, quality, and professionalism across all our operations. Our team is committed to creating welcoming, vibrant environments where guests feel valued and where team members can thrive. We believe in fostering a culture of collaboration, continuous improvement, and genuine hospitality that sets us apart in the industry.
Apply now
If you are a motivated individual with a passion for hospitality and customer service, we would love to hear from you. Please submit your application, including your CV and a covering letter outlining your relevant experience and why you would be an excellent fit for this role. Join the Maju Operations and Development team and become part of our commitment to delivering outstanding hospitality in Central Lombok.
Pertanyaan dari perusahaan
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