URYAH
WE ARE HIRING!
OPERATIONS MANAGER
Uryah Hotel Lombok is a boutique resort with 25 rooms and a restaurant outlet, located in Selong Belanak. We are seeking a highly motivated and experienced Operations Manager to oversee and enhance overall resort operations.
KEY RESPONSIBILITIES
Oversee daily operations across all departments, including Front Office, Housekeeping, and Food & Beverage
Ensure smooth operational workflows and maintain high service standards throughout the property
Monitor and improve guest satisfaction and operational efficiency
Coordinate interdepartmental communication and performance
Support budgeting, cost control, and operational planning
Implement and maintain standard operating procedures (SOPs)
Lead, train, and develop team members to achieve service excellence
REQUIREMENTS
Minimum 3–5 years of experience in a similar position, preferably in a boutique resort or hospitality industry
Strong understanding of hotel operations and departmental workflows
Proven leadership and team management skills
Strong problem-solving and decision-making abilities
Hands-on approach with strong attention to detail
Excellent communication and organizational skills
Placement: Selong Belanak Area, Lombok
Please send your CV and updated photograph to uryahhotel.gm@gmail.com
Only shortlisted candidates will be contacted.