We are looking for a Front Office Receptionist to join our team at Pesona Beach Resort & Spa, located on the beautiful island of Gili Trawangan.
This role is ideal for someone who is friendly, organized, and confident working with guests from around the world. As the first point of contact, you will play a key role in creating a smooth and welcoming guest experience from arrival to departure.
Responsibilities include:
Welcoming and assisting guests with a professional and friendly attitude
Managing check-in and check-out processes
Handling guest bookings and reservations
Communicating with guests via email, phone, and messaging platforms
Working with OTAs (Booking.com, Agoda, Airbnb, etc.)
Processing payments and using POS systems
Coordinating with other departments to ensure smooth daily operations
Requirements:
Minimum 1 year experience in a similar role (hotel or hospitality preferred)
Familiar with OTAs and reservation systems
Comfortable using computers and basic software
Experience with POS systems is a plus
Good spoken and written English
Strong communication and organizational skills
Positive attitude and ability to work in a team
We are looking for someone who is reliable, guest-focused, and eager to learn and grow within our team.
Info Lengkap, Buka Google
Lalu Ketik: nesianet.id/pesonagili
CARA MELAMAR:
Buat lamaran kerja lengkap, lalu kirim melalui email ke alamat:
info@pesonaresort.com
dan CC ke cc@pesonaresort.com
Operations@pesonaresort.com
Atau klik link:
Come grow with us at Pesona Beach Resort & Spa.
@ pesonaresort