About the role
We are seeking a Front Desk Assistant to join our team at Sikara Lombok Hotel in Central Lombok, West Nusa Tenggara, on a contract basis. As the first point of contact for our guests, you will play a vital role in delivering an exceptional customer experience and ensuring the smooth operation of our front office.
What you'll be doing
Greeting and checking in/out guests in a friendly and professional manner
Handling guest inquiries, requests and complaints in a timely and efficient way
Assisting with room assignments and managing room availability and inventory
Processing payments, issuing receipts and managing guest accounts
Providing concierge services such as making reservations and recommendations
Maintaining a neat and organised front desk environment
Supporting other front office tasks as required
What we're looking for
At least 1 year of experience in a front desk or guest services role in the hospitality industry
Strong communication and interpersonal skills with the ability to provide excellent customer service
Proficient in Microsoft Office applications and hotel management software
Fluency in English and Bahasa Indonesia
A polished and professional appearance
A positive attitude and the ability to work well in a team
What we offer
At Sikara Lombok Hotel, we pride ourselves on creating a supportive and inclusive work environment. We offer competitive compensation, opportunities for career development, and a range of benefits to support your well-being. Join our team and be a part of delivering exceptional hospitality experiences to our guests.
About us
Sikara Lombok Hotel is a prestigious resort located in the heart of Central Lombok, West Nusa Tenggara. We are committed to providing our guests with an unforgettable stay, offering stunning natural surroundings, luxurious accommodations, and world-class hospitality. As part of our growing team, you will have the opportunity to contribute to our success and growth.
Apply now to become our next Front Desk Assistant!
CARA MELAMAR:
Buat lamaran kerja lengkap, lalu kirim melalui email ke alamat:
careers@sikaralombokhotel.com
dan CC ke:
info@sikaralombokhotel.com
david.siura@sikaralombokhotel.com
sikaralombokhotel@gmail.com
- Diperbarui pada: 18 Agustus 2026
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