Lowongan Kerja Telephone Operator di Pullman Merujani Beach Resort Mandalika Kuta Pujut Lombok Tengah NTB (Accor Group) - NesiaNet

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PULLMAN

Rooms

Pullman Lombok Merujani Mandalika Beach Resort, Pujut, Indonesia

REF34330Q

Telephone OperatorEmpty heading

MEA SPAC

Lamar

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Kirimkan pekerjaan serupa melalui email

Company Description

Welcome to Pullman Lombok Merujani Mandalika Beach Resort. Our world is your playground.

 Accor’s first premium-scale resort in Lombok, With 257 rooms, suites and villas—many with private pools—merge island tradition and sophisticated contemporary style. Overlooking the endless Indian Ocean or the lush gardens, in perfect harmony with their surroundings. 

Dining at Pullman Lombok Mandalika is conceived to energize the body, inspire the mind and spark the palate. Two restaurants—including Sgara, the finest seafood restaurant in Lombok—and two bars serve food and drink blending the best of local and global influences. All set around our free-form pool, all with a backdrop of inspiring ocean views.

At Pullman Lombok, you’re free to do as much as you like. Or as little. The Pullman SPA creates personalized therapies for peace of mind, body and soul. Pristine beaches nearby are a hub for surfers and snorkelers. Unlock your potential on guided running trails, putting you in touch with the island environment—and your inner self. And motor races at Pertamina Mandalika International Street Circuit are just a few minutes’ drive away.

Job Description

Job Purpose

This position is responsible for performing all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotel’s standards.

Primary Responsibilities

Operation

Process all incoming and outgoing calls accurately and courteously

Ensure smooth internal telecommunication as per Hotel Standards

Record and control wake-up calls accurately

Assist guests with international calls and directory queries. Address guests by name whenever possible

Bill call costs

Handle guests requests promptly, report complaints and irregularities to the Telephone Supervisor or Duty Manager

Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations

Page staff member when requested

Abide by principles of guest privacy

Be aware of local telephone listings and frequently dialed numbers

Advise defects on switchboard equipment to Supervisor

Maintain a clean work environment

Qualifications

Knowledge and Experience

Secondary / High school education

Minimum 1 year of relevant experience

Excellent reading, writing and oral proficiency in English language

Ability to speak other languages and basic understanding of local languages will be an advantage

Competencies

Good communication and customer contact skills

Service oriented with an eye for details

Ability to work effectively and contribute in a team

Self-motivated and energetic

Must be well-presented and professionally groomed at all times

Additional Information

Possess skills of leadership, developing, strategic thinking, problem solver. 

Excellent communication.

Results and service oriented with an eye for details.

Ability to multi-task, work well in stressful & high-pressure situations.

A team player & builder.

A motivator & self-starter.

Well-presented and always professionally groomed.

Lamar

Daftar terpilih

Kirimkan pekerjaan serupa melalui email

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

Buat lamaran kerja lengkap, lalu kirim melalui email ke alamat:

pullman.lombok.hr@accor.com

Atau klik Link: https://www.nesianet.id/r?u=https%3A%2F%2Fcareers.accor.com%2Fid%2Fid%2Fjobs%3Fq%3DPullman%2BLombok