About the role
We are seeking an experienced Spa Manager to join our team at Sikara Lombok Hotel, a leading luxury resort located in the beautiful region of Central Lombok, West Nusa Tenggara. As our Spa Manager, you will oversee the day-to-day operations of our world-class spa facility and lead a team of talented therapists to deliver exceptional customer service and treatments. This is a contract role, offering the opportunity to be part of an innovative and dynamic hospitality organisation.
What you'll be doing
Manage the overall operations of the hotel's spa, ensuring the highest standards of service and treatments are consistently delivered
Lead, motivate and develop a team of spa therapists and support staff, providing coaching, training and performance management
Create and implement strategic plans to grow the spa's revenue and maintain its position as a premier wellness destination
Oversee the procurement of spa products and equipment, managing budgets and inventory
Continuously monitor guest satisfaction and feedback, implementing improvements to enhance the customer experience
Ensure the spa facility and treatment rooms are well-maintained and adhere to all health, safety and hygiene regulations
Collaborate with the hotel's marketing team to develop promotional campaigns and packages to attract new and returning guests
What we're looking for
Minimum 3 years' experience as a Spa Manager or in a similar senior role within the hospitality or wellness industry
Strong leadership and people management skills, with the ability to inspire and develop high-performing teams
Excellent customer service orientation and the ability to deliver exceptional guest experiences
Sound knowledge of spa operations, including treatment protocols, product procurement and inventory management
Familiarity with health, safety and hygiene regulations applicable to spa facilities
Strong commercial acumen, with the ability to develop strategic plans to grow revenue and maximise profitability
Excellent communication and interpersonal skills, with the ability to liaise effectively with cross-functional teams
What we offer
At Sikara Lombok Hotel, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you will enjoy a range of benefits including:
Comprehensive health and wellness program, including access to our world-class spa facilities
Opportunities for career development and advancement within our growing organisation
Discounts on hotel stays and F&B offerings across our portfolio of properties
Collaborative and supportive work environment with a focus on work-life balance
About us
Sikara Lombok Hotel is a luxurious resort destination in the heart of Central Lombok, West Nusa Tenggara. Renowned for our exceptional hospitality, world-class spa and wellness facilities, and stunning natural surroundings, we are committed to providing our guests with unforgettable experiences. As part of our dynamic and innovative team, you will have the opportunity to contribute to the continued growth and success of our brand.
Apply now to join our team as the Spa Manager and be a part of an exciting and rewarding journey at Sikara Lombok Hotel.
CARA MELAMAR:
Buat lamaran kerja lengkap, lalu kirim melalui email ke alamat:
careers@sikaralombokhotel.com
Pertanyaan dari perusahaan
Lamaran kamu akan mencakup pertanyaan-pertanyaan berikut:
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a Spa Manager?
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