30 Oktober 2025
Lowongan Kerja Restaurant Supervisor di Pesona Beachside Resort & Spa Gili Trawangan Indah Pemenang Lombok Utara NTB
Guest Experience & Leadership
Greet and seat guests with warmth, ensuring excellent first impressions.
Lead the floor during service — support staff, solve guest issues, and maintain calm under pressure.
Build rapport with guests, especially regulars, ensuring they feel valued and recognized.
Team Training & Coordination
Train and coach FOH staff in service standards, product knowledge, and upselling.
Conduct pre-shift briefings and support onboarding of new team members.
Collaborate with the Chef and Bar Manager to ensure staff understand menu and drink pairings.
Operations & Standards
Create and manage FOH schedules, aligning staff levels with guest demand.
Maintain opening, service, and closing SOPs and ensure daily readiness of the floor.
Oversee reservations, table flow, and end-of-shift reports.
Monitor hygiene, grooming, and responsible service practices.
Communication & Reporting
Liaise with kitchen, bar, and management to maintain smooth service flow.
Report guest feedback, daily income, and team performance to the Operations Manager and BDHM.
What We’re Looking For:
Strong hospitality and FOH leadership experience.
Confident, hands-on communicator who motivates and trains others.
Calm and solutions-driven under pressure.
Organized, reliable, and passionate about delivering great guest experiences.
CARA MELAMAR
Buat lamaran kerja lengkap, lalu kirim melalui email ke alamat:
info@pesonaresort.com
Pertanyaan dari perusahaan
Lamaran kamu akan mencakup pertanyaan-pertanyaan berikut:
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a Restaurant Supervisor?
How many years' experience do you have in a training & development role?
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