24 September 2025
TRAVEL DESIGNER
Job Responsibilities:
Provide travel information, give suggestions and advice alternatives on the travel requests to our agents or direct bookings.
Building long-term relationships with our overseas partners and suppliers with a personal touch.
Detailed transfer to reservations executive or operations/reservations executive (After quotation has been confirmed).
Work in close coordination with operations/reservations executive and together take ownership for a proper execution of the tour.
Assist with reservations and customer relations matters where necessary (complaints, itinerary changes).
Resolve any complaint resulting from a breach of service delivery and propose any measures of improvement or corrective actions.
Proactively signal and deal with any issues from agents, and answer any questions or concerns regarding services, procedures or local status
Organization of agent’s masterfile hard & soft (GD) copies folders in an orderly way. Working closely with operations/reservations executive
Set up inspection schedule to hotels, activities, and attractions as needed with Branch Manager / General Manager instruction/approval
Handle Emergency phone (rotating between all office staff)
To pro-actively embrace the IT backbone of the company; K360, Basecamp and KMP
Be fully knowledgeable on necessary SOP’s and company standards
Be fully knowledgeable on sustainability standards and ensure suitable options are communicated to our agents during the design process
Offer responsible hotels and excursions options whenever possible
Ad-hoc tasks as needed and requested by the company.
Any other reasonable tasks that are delegated by dmanager
What we’re looking for:
Excellent command in spoken and written English
At least 5 years of working experience in related field
Able to thrive under pressure
Possess excellent time management
Problem-solving mentality
Positive attitude, sincere desire to learn on the job and open to continuous improvement
What we offer:
A friendly and outgoing team, that celebrates successes frequently
Career advancement opportunities in the Khiri Travel organization
Competitive Salary depending on experience
Annual Discretionary bonus
Yearly Outing
Yearly Annual Leave
BPJS Kesehatan & BPJS Ketenagakerjaan
Pertanyaan dari perusahaan
Lamaran kamu akan mencakup pertanyaan-pertanyaan berikut:
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a Travel Designer?
Are you available to travel for this role when required?
Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)
How would you rate your English language skills?
CARA MELAMAR:
Buat lamaran kerja lengkap, lalu kirim melalui email ke alamat:
jointheteam@khiri.com