Tentang pekerjaan ini
Company Description
Embrace local treasures, enrichment, and delight at The Sira, A Luxury Collection Resort & Spa, Lombok. The Sira offers a unique getaway for explorers and collectors to experience the natural beauty of Indonesia's raw pearl. Our resort combines luxury with the authenticity of local culture, providing memorable experiences for our guests.
Role Description
This is a full-time, on-site role located in Lombok for a Front Desk Agent. The Front Desk Agent will handle daily receptionist duties including answering calls, managing reservations, and providing exceptional customer service. The role requires maintaining professional and effective communication with guests and colleagues to ensure a seamless guest experience.
Qualifications
Phone Etiquette and Receptionist Duties skills
Customer Service and Reservations experience
Strong Communication skills, both written and verbal
Excellent organizational and multitasking abilities
Proficiency in using front desk software and systems
Previous experience in the hospitality industry is a plus
High school diploma or equivalent; a degree in Hospitality or related field is advantageous
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