Lowongan Kerja Front Office Spv di Sikara Hotel Kuta Pujut Lombok Tengah NTB - NesiaNet

About the role

We are seeking an experienced Front Office Supervisor to join our team at Sikara Lombok Hotel in Central Lombok, West Nusa Tenggara. This is a contract role that will see you leading and overseeing the hotel's front office operations to ensure exceptional guest experiences.

What you'll be doing

Supervise and manage the front desk team, including scheduling, training, and performance management

Oversee the check-in and check-out process to ensure efficiency and guest satisfaction

Handle guest inquiries, complaints, and requests in a professional and timely manner

Maintain accurate guest records and ensure compliance with hotel policies and procedures

Monitor inventory of front office supplies and place orders as needed

Assist with the implementation of new front office initiatives and processes

Provide exceptional customer service and act as a brand ambassador for the hotel

What we're looking for

Minimum 2 years of experience in a front office supervisory role within the hospitality industry

Strong leadership and team management skills

Excellent customer service orientation and problem-solving abilities

Proficient in using hotel management software and technology

Effective communication and interpersonal skills

Ability to work in a fast-paced, dynamic environment

Fluency in English and Bahasa Indonesia

What we offer

At Sikara Lombok Hotel, we are committed to creating a positive and supportive work environment for our employees. We offer competitive remuneration, opportunities for professional development, and a range of benefits to support your overall wellbeing.

About us

Sikara Lombok Hotel is a premier hospitality destination located in the heart of Central Lombok, West Nusa Tenggara. Our hotel is known for its exceptional service, luxurious amenities, and stunning natural surroundings. We pride ourselves on creating unforgettable experiences for our guests and are dedicated to fostering a inclusive and innovative work culture.

If you're excited about this opportunity and believe you have the necessary skills and experience, we encourage you to apply now.

Please send your Curriculum Vitae to our email

dan CC ke:

info@sikaralombokhotel.com

david.siura@sikaralombokhotel.com

sikaralombokhotel@gmail.com