Tentang pekerjaan ini
The Cruise Manager at AYANA Komodo will lead the cruise operations, ensuring an exceptional experience for our guests from start to finish. You will coordinate cruise activities, manage the onboard team, and oversee daily operations to ensure everything runs smoothly. Responsibilities include creating and implementing engaging cruise itineraries, managing guest relations, and ensuring compliance with all safety and operational protocols. You will play a crucial role in enhancing guest satisfaction and crafting memorable experiences while promoting the unique offerings of AYANA Komodo.
Requirements
Proven experience in a cruise management role or similar within the hospitality industry
Bachelor's degree in Hospitality Management, Tourism, or related field
Excellent leadership skills to manage and motivate a diverse team
Outstanding customer service and communication abilities
Strong problem-solving skills and the ability to make quick decisions
Familiarity with cruise regulations and safety practices
Fluency in English; additional languages are a plus
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