Lowongan Kerja Front Desk Staff di Sikara Hotel Kuta Pujut Lombok Tengah NTB - NesiaNet

About the role

Sikara Lombok Hotel is seeking an enthusiastic Front Desk Assistant to join our growing team in Central Lombok, West Nusa Tenggara. In this full-time position, you will be responsible for providing excellent customer service to our guests and ensuring the smooth running of our front office operations.

What you'll be doing

Greeting and checking in/out guests in a friendly and efficient manner

Handling guest inquiries and resolving any issues that arise

Answering and directing phone calls

Maintaining accurate guest records and data entry

Assisting with the management of room reservations and availability

Providing information about the hotel's services and local attractions

Ensuring the front desk area is clean, organised and well-stocked

Supporting the Front Desk Manager with other administrative tasks as required

What we're looking for

Previous experience in a customer service or front desk role, preferably in the hospitality industry

Strong communication and interpersonal skills with the ability to provide excellent guest service

Proficient in English and the local language, both written and verbal

Organised and detail-oriented with the ability to multitask in a fast-paced environment

Proficient in using computers and hotel management software

A friendly, professional and helpful attitude

Flexibility to work in shifts, including weekends and holidays

What we offer

At Sikara Lombok Hotel, we are committed to providing our employees with a supportive and fulfilling work environment. In addition to a competitive salary, we offer:

Opportunities for career development and advancement

Comprehensive medical and insurance benefits

Discounts on hotel stays and dining

Participation in our employee wellness program

A collaborative and inclusive company culture

About us

Sikara Lombok Hotel is a vibrant and modern hotel located in the heart of Central Lombok, West Nusa Tenggara. Our mission is to provide our guests with an exceptional hospitality experience that celebrates the natural beauty and rich cultural heritage of the region. We are a growing hotel group with ambitious plans for expansion, and we are committed to investing in the development and wellbeing of our employees.

If you are passionate about hospitality and eager to be part of our dynamic team, we encourage you to apply for this Front Desk Assistant role. Click the "Apply Now" button to submit your application.

Pertanyaan dari perusahaan

Lamaran kamu akan mencakup pertanyaan-pertanyaan berikut:

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a Front Desk Assistant?

Do you have customer service experience?

How many years of hotel management experience do you have?

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