NesiaNet

Main Responsibilities:

Maintaining quality and service standards

Hiring, training, and managing operational staff

Deliver excellent customer service and resolving customer complaints in a professional manner

Interacting with guests to gauge satisfaction and improve customer service

Monitor inventory levels and order supplies as needed to ensure adequate stock levels

Supervising and maintaining restaurants cleanliness to meet hygiene standards

Ensure compliance with all health and safety regulations, as well as restaurant policies and procedures

Create creative and innovative promotion to meet the target given by management

Maintain accurate records of transactions, including sales, inventory, and customer feedback

Perform other duties assigned by management

Willing to work in Kuta Mandalika, Lombok

 

Qualifications:

Proven experience working as a supervisor in the hospitality industry

Strong management and organizational skills

Excellent communication and customer service skills

Ability to work in a fast-paced environment and handle stressful situations

Knowledge of food safety and hygiene regulations

Adequate computer skills for managing POS systems and basic office tasks

Pertanyaan dari perusahaan

Lamaran kamu akan mencakup pertanyaan-pertanyaan berikut:

What's your expected monthly basic salary?

How many years' experience do you have as a Restaurant Supervisor?

Do you have customer service experience?

Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

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